IT Maintenance Scheduled to the Password Reset Portal this month
The Information Technology Division (ITD) will be conducting software maintenance/upgrades during the month of May. During this timeframe, users (including all students), will not be able to reset their passwords on the “Mylogin” portal as this page will be offline (inaccessible).
ITD will be migrating the District’s employee/non-employee identity management provisioning service to ensure account management is on latest software and maintained at a level of service required. The upgrade will be performed between one and two weekends during this month. During this upgrade, users will not be able to reset their passwords as the “Mylogin” portal will be offline to prevent password reset issues. We recommend that if you receive an email to reset password within this time, or if your password is set to expire within this time, plan ahead and change it before the weekend to avoid running into any issues.
These maintenance periods are critical to ensure that the District's systems operate normally with minimal downtime during school days.
If you have trouble accessing anything, please contact the IT HelpDesk (http://helpdesk.lausd.net).
We apologize for any inconvenience this may cause and encourage you to plan accordingly.