ALL: Install the new LAUSD Root Certificate

It is vital for all users to install the new LAUSD root certificate for every web browser on every device you use at LAUSD. Web browser vendors like Firefox, Safari, Explorer, Chrome and others have all announced that they will stop accepting the old certificates, so installing the new certificate will allow you to continue accessing the web securely. 
 
Certificates are a critical component in data security and electronic communications because they guarantee that the two parties exchanging information are really who they claim to be. Certificates allow users to access secure web services on the Los Angeles Unified School District network or to access any certificate-protected web site. To prevent seeing error messages about the security of sites you are visiting on the web, it is important that you follow the steps below to install the new certificate.

What you need to do:

  1. Go to https://achieve.lausd.net/Page/11048
  2. You will see a list of options to choose from - select the option that applies to you
    • Are you installing the root certificate for a Windows or Mac device?
    • What browser are you installing for?
  3. Click on the dropdown menu that applies to you for specific steps
  4. Follow the steps provided to install the new root certificate
  5. Repeat the process for each web browser like Firefox, Safari, Explorer, Chrome, etc. on EVERY device that you use at LAUSD

This includes devices such as:

  • Windows desktops
  • Mac desktops
  • Windows laptops
  • Mac laptops
  • iPads
  • Android tablets
  • Windows tablets
  • Computer labs - ALL devices in the computer lab
  • iOS phones
  • Android phones
  • Chrome devices (Chromebook and Chromebox)
  • Apple TVs

Note: Instructional Technology Initiative (ITI) devices managed by mobile device management (MDM) are not impacted by the change.
 
How do I know if I need to install the new root certificate?
An indication that you do not have the certificate is if you see a message like the image shown below. If you see this message, follow the steps above to install the new root certificate. If you do not see the AddTrust certificate listed in the Trusted Root Certificate Authorities you may need to manually add it.
 
 root cert 2 Root Cert 1
 
 
 
 
 
 
 
 
 
 
 
 
 
 
What is a Certificate?
A Certificate of Authority (CA) is a trusted third party entity that issues electronic documents that verify a digital entity’s identity on the internet. The electronic documents, which are called digital certificates, are an essential part of secure communication and play an important part of the everyday digital life. The role of the CA is to guarantee that the individual granted the unique certificate is, in fact, who he or she claims to be.

Why is it important?
Certificates are a critical component in data security and electronic communications because they guarantee that the two parties exchanging information are really who they claim to be. Certificates allow you to access secure web services at Los Angeles Unified School District network or to access any certificate-protected web site. As a reminder, if you use more than one web browser like Firefox, Safari, Explorer and Chrome you will need to install a root certificate for each web browser on every device that you use.
SHA-2 certificates feature a higher level of security than SHA-1. It was designed through the National Institute of Standards and Technology (NIST) and the National Security Agency (NSA). One of the major benefits of using SHA-2 is that it addresses some weaknesses in the SHA-1.
 
Benefits and Key Features
Certificate are a safe way for Los Angeles Unified School District to ensure compliance to Children’s Internet Protection Act (CIPA). The installation of the certificate is required in order to avoid certificate related errors on the web browsers. This upgrade of the root certificate provides the District in maintaining the confidentiality, integrity and availability of the District’s network and information assets.

If you need assistance, contact the ITD Help Desk at https://achieve.lausd.net/helpdesk or (213) 241-5200.