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Q. I am working from home, why can't I connect to the LAUSD Photo Portal?

  1. Access to the LAUSD Photo Portal outside of the District’s network requires the use of the District’s Virtual Private Network (VPN).  VPN allows access to internal district systems with sensitive student information.  A guide to using the VPN can be found on the IT HelpDesk website: https://achieve.lausd.net/site/Default.aspx?PageID=6661.  Users may also contact the HelpDesk at (213) 241-5200 for more guidance on VPN access.  HelpDesk hours are Monday – Friday from 7:30 a.m. – 3:30 p.m.