IT HelpDesk Call Center
Call (213) 241-5200
Phone lines are open 7:30 am to 4:45 pm
Monday through Friday
Phone line menu options...
For computers under warranty, please press 1
♦ For Desktops and laptops under warranty purchased through Arey Jones, please press 2
For all password issues, please press 2
For Payroll or Benefits support, please press 3
♦ For Timekeeper or time approval questions, please press 1
For Facilities Technical Support, please press 4
For Student Information Systems including MiSiS, Schoology, DACE-SIS, or Independent Charter Suspension Expulsion, please press 5
♦ For Schoology, please press 1
For Budget and Financial Assistance, please press 6
For Procurement questions, including travel, please press 7
For any other issues not listed above, please press 8
Support Contact Information
The following information was formerly heard when selecting various
help options off of the ITD HelpDesk phone system. This information
will direct you to support that is not currently available when dialing 213-241-5200.
District Application Support
Stulls – send an email to…
Early Education SIS….
- Email EESIS@lausd.net...
- Early Childhood Education Fiscal Services Contact 213-241-1743
Business Application Support
Benefits – lots of phone numbers for support
- Benefits Call Center: 213-241-4262
- Website: https://achieve.lausd.net/benefits
- School budgets, school front end, object codes, commitment items – xxxxxxxxxxx
- Classified service – send email…..
- General BTS information – visit BTS website…….
- Payroll questions – visit payroll website….
Lots of referral numbers
- Meal compliance 213-2413185
- Finance 213-241-2965
- FSTC/CAB 213-241-3026
- Genereal food service questions 213-241-2985 OR 213-241-2991
- Quality control 213-625-5536 ext 15
- Special diet 213-625-5536 ext 17
- Computer problem 213-241-5200
- Fmla 213-241-5295
- Training 213-241-5290
- Customer service 213-241-5320