Chat Live with Helpdesk Agent - 7:00 a.m. - 4:30 p.m.

Due to unusually high chat volume, you may experience a greater wait time than usual.
We apologize for any inconvenience this may cause.


Note: For password resets, go to or call 213-241-5200, option 2. Live Chat cannot be used for password resets.

* LAUSD ID # refers to either your employee number or contractor number. This service is available only to current active employees and contractors of LAUSD.

Live chat is available between 7:00 a.m. and 4:30 p.m. on days when schools are in session.

CHAT Support for Welligent and Schoology is "UNAVAILABLE" at this time. For Schoology support, please use Self Service or call the Help Desk at 213-241-5200 and select option 5.

Welligent Support is available by using Self Service at or calling 213- 241-5200 Option 8 from 7:30 to 4:45.