Chat Live with Helpdesk Agent - 7:00 a.m. - 3:30 p.m.

Due to unusually high chat volume, you may experience a greater wait time than usual.
We apologize for any inconvenience this may cause.


Note: For password resets, go to or call 213-241-5200, option 2. Live Chat cannot be used for password resets.

* LAUSD ID # refers to either your employee number or contractor number. This service is available only to current active employees and contractors of LAUSD.

Live chat is available between 7:00 a.m. and 3:30 p.m. on days when schools are in session.

Welligent Support is available by using Self Service at or calling 213- 241-5200 Option 8 from 7:30 to 4:45.

Chat support for Schoology is "UNAVAILABLE" at this time. For Schoology support, please use Self Service or call the Help Desk at 213-241-5200 and select option 5.