• helpdesk logo


    The ITD Helpdesk serves as your single point of contact to obtain technical support and services. We are your source for hardware or software support. Our Helpdesk is staffed with representatives who can either solve the problem directly or forward the problem to other support groups.


HelpDesk Call Center

  • phone

     Call (213) 241-5200

     

    Phone lines are open 7:30 am to 4:45 pm

    Monday through Friday

     

    Phone line menu options... 

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    Status of various IT Systems

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    Password Issues

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    Equipment Problems: Computers, Printers, Telephone Repair, Alarms, PA Systems and Radios 

    3

    Connecting to the LAUSD Network 

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    District Applications: MyPLN, Unified Enrollment, e-Library, Employee Self-Service, Office and Schools Websites, Stulls, Welligent and Email 

    5

    Student Information System and Independent Charter Suspension Expulsion 

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    Business Application: Integrated Safe School Plan (ISSP), BTS, IFS, Procurement Assistance, and BusOps 

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    Facilities Applications

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    Food Services Application 

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    Instructional Technology Initiative-ITI