The ITD Helpdesk serves as your single point of contact to obtain technical support and services. We are your source for hardware or software support. Our Helpdesk is staffed with representatives who can either solve the problem directly or forward the problem to other support groups.
HelpDesk Call Center
Call (213) 241-5200
Phone lines are open 7:30 am to 4:45 pm
Monday through Friday
Phone line menu options...
Status of various IT Systems
Equipment Problems: Computers, Printers, Telephone Repair, Alarms, PA Systems and Radios
Connecting to the LAUSD Network
District Applications: MyPLN, Unified Enrollment, e-Library, Employee Self-Service, Office and Schools Websites, Stulls, Welligent and Email
Student Information System and Independent Charter Suspension Expulsion
Business Application: Integrated Safe School Plan (ISSP), BTS, IFS, Procurement Assistance, and BusOps
Food Services Application
Instructional Technology Initiative-ITI