• Information Technology Customer Services (ITCS)


    ITCS provides high quality, professional and expeditious support and services to enable District schools and offices to meet the Superintendent’s goals, increasing student achievement and operational efficiency. It is our pleasure to provide you service.
     
    • Communication Systems Branch provides installation, maintenance and support for the technology infrastructure at schools and offices. The following systems are supported by this branch:
      • Radio
      • Telephone
      • Public Address/Inter-communications (PA/Intercom)
      • Intrusion Alarms
      • Surveillance

     

    • IT Customer Support Branch: Provides support for end users using technology and devices connected to the technology infrastructure. They provide on site, day-to-day, proactive and reactive local support to schools and offices. This branch performs the following functions:
      • Chat
      • IT Helpdesk
      • IT Remote Services
      • Onsite technology support for schools
      • Day to day maintenance of school site technology 

     

    The IT Helpdesk serves as your single point of contact to obtain technology support and services.