- Los Angeles Unified School District
- Safe Steps to Safe Schools - Home
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Frequently Asked Questions
Los Angeles Unified will update our COVID-19 site as more information becomes available. The following are frequently asked questions for families and employees about COVID-19 testing, vaccinations and the Daily Pass web app.
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NEW RESPONSE TESTING PROTOCOL (2022-23 SCHOOL YEAR)
Please note Los Angeles Unified updated these guidelines on March 21, 2023. Los Angeles Unified will continue to collaborate with our health partners at the county and state levels, as well as our panel of medical experts and university partners. We also continue to review updates to county, state, and federal guidance on a daily basis, and we may adjust policies accordingly.
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Will COVID testing be required during the 2022-23 school year?
Following the guidance of our medical advisors and the Los Angeles County Department of Public Health – and subject to changes to County Health Officer Orders – Los Angeles Unified will implement a new “response testing” protocol for summer school programs and the 2022-23 school year. Instead of requiring every student and employee to test weekly with a PCR test, only those experiencing COVID-19 symptoms or who have been in close contact with a person who has tested positive will be recommended to test. All testing will be conducted with take-home rapid antigen tests, which are available to students and employees at their school or worksite.
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If a student or employee is experiencing COVID-19 symptoms or is in close contact with someone who tests positive for COVID-19, how can they access testing?
Students or employees who are experiencing COVID-19 symptoms or who are identified as a close contact of someone who has tested positive will be sent home with a rapid antigen test kit and directions for how to administer at home. All test results should be uploaded to Daily Pass at dailypass.lausd.net. Symptomatic individuals should go home and test immediately.
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Will the District continue its use of the Daily Pass for health screening and entry into a District site?
The Daily Pass portal will continue to be used to upload COVID-19 rapid antigen test results and vaccinations, monitor positive cases, and to notify close contacts of a person who has tested positive. It is not required to generate a Daily Pass QR code in order to enter campus.
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Can an employee or student be tested by their own healthcare provider?
Yes. Test results must be valid and should be submitted as soon as possible after the test date; employees and families can upload test results at dailypass.lausd.net.
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Is masking required during the 2022-23 school year?
Indoor masking is recommended, but not required, for all employees, students and visitors at Los Angeles Unified elementary, secondary and adult school campuses, Expanded Transitional Kindergarten/Preschool Collaborative Classrooms (ETK/PCC), and in all non-school locations (including school buses and vans), with some exceptions. Beginning July 1, 2022, this guidance also applies to students, employees, and visitors at EECs, EECPCCs, CSPPs, Infant Centers, and PALS classrooms.
Individuals who are identified as close contacts are highly recommended to wear a highly protective mask indoors at school for 10 days after the last date of exposure indoors except for eating and drinking.
Positive employees returning from isolation day 6-10 are required to mask until day 10 indoors, and when they are around others outdoors except when eating and drinking. Students may remove their mask if they have two sequential negative tests taken at least a day apart uploaded and approved in Daily Pass.
If Los Angeles County Department of Public Health declares an outbreak at the school or worksite, close contacts and those returning from isolation are required to mask.
Masking requirements are subject to change with updated guidance from the Los Angeles County Department of Public Health.
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COVID SAFETY PROTOCOLS
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What happens if an employee or student tests positive for the virus?
"If a student or employee tests positive, the following instructions will be given:
Be sure the test result is uploaded into the Daily Pass.
If a student or employee has symptoms of Covid-19, stay home until at least five days have passed since symptoms first appeared and there is no fever for at least 24 hours (without the use of fever-reducing medication). Symptoms such as shortness of breath and cough should also improve before going back to a school site. Anyone who has a condition that severely weakens the immune system may need to stay home for longer and should consult with their healthcare provider.
If a student or staff who tests positive is asymptomatic, they still must stay home for at least five days after the positive test result..
A negative antigen test is recommended, but not required to return day 6-10.
If symptoms return after isolation has ended, the individual should test with an antigen test.
An antigen test should be used for those who have tested positive for COVID-19 within the last 90 days should use an antigen test because of the possibility of a false-positive result with a PCR test.
http://publichealth.lacounty.gov/acd/docs/HomeisolationenCoV.pdf -
If I test positive for COVID-19, can I take another test to confirm?
It is not necessary to take a confirmatory PCR test if you test positive on an at-home rapid antigen test. If you would like to confirm your test result, however, you can visit an external healthcare provider to take a PCR test. Between taking those two tests, you must continue to isolate at home.
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Does an employee or student who tested positive need to take another test before returning to work or school?
Employees and students who tested positive may end their isolation on Day 6-10 without taking a rapid antigen test provided any symptoms are improving and they have been fever-free for the past 24 hours without fever-reducing medication. Employees who are released from isolation on day 6-10 must continue to wear a highly protective mask at all times indoors and around others outdoors, through Day 10. Students who are released from isolation on day 6-10 should continue to wear a highly protective mask at all times indoors and around others outdoors, through Day 10. Students may unmask day 6-10 if they have two sequential negative tests taken at least a day apart uploaded and approved in Daily Pass. Once approved, they may unmask the following day.
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What is a āclose contactā to a case and what does it mean to be a close contact?
A Close Contact is a person who shares the same indoor airspace with the infected person during the infectious period (beginning 48-hours before the person’s COVID-19 positive test result or symptom onset) for 15 cumulative minutes or more over a 24-hour period, if indoor airspace is under 400,000 cubic feet, regardless of the use of face coverings. In indoor airspace larger than 400,000 cubic feet, persons within 6 feet of the infected person for 15 minutes or more over a 24-hour period, regardless of the use of face coverings, would be considered a close contact. Persons with an outdoor exposure at school are not considered close contacts.
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What should I do if I am identified as a close contact?
Individuals identified as close contacts will be provided with a rapid antigen test kit and are recommended to take a test at home between Day 3-5 after exposure and upload results to Daily Pass. While testing is not required, it is recommended that asymptomatic close contacts who recovered from recent COVID-19 infection more than 30 days ago (i.e., date of first positive test was 31-90 days ago) test 3-5 days after the last date of exposure. If the previous infection was within the past 30 days (i.e., first positive test was 1-30 days ago), testing is not recommended, unless symptoms develop.
Masking for close contacts is recommended, not required.
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Will I know about an outbreak in my student's school?
To see positive cases at a school site, families can access their school’s COVID Testing Report Card. This Report Card is updated daily and can be accessed here: https://achieve.lausd.net/covidreportcard
Principals will communicate all necessary information to the school community, in accordance with LA County Department of Public Health guidelines.
An outbreak is a specific event of multiple, linked cases that is determined in partnership with the LA County Department of Public Health. If an outbreak is identified, principals and the school's Compliance Task Force will follow specific protocols to inform the school community.
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RAPID ANTIGEN TEST GUIDANCE
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Where can I pick up an at-home rapid self test?
Rapid antigen tests are available at all schools and worksites.
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What happens if an employee or student tests positive on the at-home rapid self-test?
If you receive a positive result on an at-home test, please upload a photo of the test result as soon as possible onto the Daily Pass with your full legal name, date of birth and test date, handwritten on the test or a separate piece of paper next to the test. The Community Engagement team will review this test and approve or deny it within 24-48 hours. Positive individuals should follow isolation protocols: http://publichealth.lacounty.gov/acd/docs/HomeisolationenCoV.pdf
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What if I take an at-home test and get a positive result, but take a PCR test and receive a negative result?
If the negative PCR test was taken within 48 hours from the positive at-home test and you are asymptomatic, you will not need to isolate. If you are symptomatic, you will continue following isolation protocols. If the negative PCR test was taken after the 48-hour window, please consult with your primary doctor for further evaluation.
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Is it safe to use a rapid antigen test kit with an expired date?
The use of test kits beyond their expiration date is endorsed by the California Department of Public Health. For more information on the emergency extension of expiration dates, please click here.
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STUDENT VACCINATION REQUIREMENTPlease note Los Angeles Unified updated these guidelines on May 11, 2022. Los Angeles Unified will continue to collaborate with our health partners at the county and state levels, as well as our panel of medical experts and university partners. We also continue to review updates to county, state and federal guidance on a daily basis, and we may adjust policies accordingly.
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Can my student 12 and older still attend in-person school if they do not get the COVID-19 vaccine?
Yes, your child can attend in-person school this and next school year regardless of their COVID-19 vaccination status. Los Angeles Unified has delayed its COVID-19 vaccine requirement for students until at least July 1, 2023, in alignment with the state’s implementation timeline.
All eligible students are still strongly encouraged to get vaccinated against COVID-19.
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How much will the COVID-19 vaccine cost?
The COVID-19 vaccine is available to all at no cost, regardless of insurance or immigration status.
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Where can I take my student to get a COVID-19 vaccine?
Students are encouraged to visit County vaccination sites, family pediatricians, local pharmacies and other healthcare providers for vaccination. COVID-19 vaccines are also available at Los Angeles Unified Student Health & Human Services school-based clinics and Los Angeles Unified's community partner clinics stationed on school campuses. You can see more information on the school-based options here: https://achieve.lausd.net/covid and the County options at http://publichealth.lacounty.gov/acd/ncorona2019/vaccine/hcwsignup/.
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How do I make an appointment for my child who is 5-11 years old?
Families can find information about vaccination clinics within Los Angeles Unified at https://achieve.lausd.net/studentvaccine or locate appointments through Los Angeles County at bit.ly/LACountyVaxSites. Families can upload their student's vaccination cards onto the Daily Pass at dailypass.lausd.net.
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Can my student participate in in-person extracurricular activities (eg sports, after school programs, district sponsored events) if they are not fully vaccinated?
Yes. Effective May 11, 2022, students who are not fully vaccinated are permitted to participate in in-person extracurricular activities (including all sports, after school programs and district sponsored events).
Los Angeles Unified has delayed its COVID-19 vaccine requirement for students until at least July 1, 2023, in alignment with the state’s implementation timeline.
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Is Los Angeles Unified offering or requiring boosters for students?
At this time, booster shots are not required for students, but are strongly encouraged for all eligible students. For more information, please visit: https://achieve.lausd.net/vaccinations.
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What if my student got vaccinated in another country?
If a student was vaccinated in another country, please upload the vaccination record to Daily Pass.
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Does my student need to carry their vaccine card with them at all times?
No. Students should upload their vaccine card and information into the Daily Pass. Instructions for how to upload can be found here.
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How many COVID-19 vaccine doses do I need to be considered "fully vaccinated"?
For the updated COVID-19 vaccine schedule, please visit: http://publichealth.lacounty.gov/acd/ncorona2019/vaccine/schedules/
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What do I do if I have lost my vaccination card?
If a student has lost their vaccine record, they can get a digital record at https://myvaccinerecord.cdph.ca.gov.
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Who can my child talk to if they have concerns?
If a child has concerns, they can talk to their pediatrician or healthcare provider. They can also talk to the school nurse assigned to their school.
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What if my child has a reaction to the vaccine and has to stay home from school?
Most common reactions to the vaccine include redness/swelling at the vaccine site, fever and muscle aches/body aches. Most symptoms resolve within 48-72 hours. If a child has a reaction to the vaccine, they may take excused absences with the ability to make up their schoolwork for full credit.
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Do parents or guardians need to accompany students to be vaccinated?
Student 5-11 require a parent or guardian to be present at each vaccination dose. Parents and guardians do not need to accompany students 12-17 to be vaccinated. However, parents and guardians are welcome to accompany students for their vaccination, or to designate a responsible adult to accompany their child, and parents and guardians are encouraged to do so if they wish to be vaccinated themselves.
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Do students need parental consent to be vaccinated?
Yes. With limited exceptions for emancipated minors and others legally permitted to self-consent, students age 12-17 will not be vaccinated without written consent from a parent or legal guardian. Los Angeles Unified’s vaccination consent form for minors can be found here. Students age 5-11 require a parent or guardian to be present at each vaccination dose.
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If my child has already had COVID-19, do they still need to be vaccinated? Why?
While getting COVID-19 may offer some natural immunity from reinfection, it is not clear how long the immunity lasts. Because your child can still get reinfected with COVID-19 and have medical complications, the CDC recommends that those who have had COVID-19 get the COVID-19 vaccine. If your child received monoclonal antibody treatment for COVID-19, your child can be vaccinated at any time; COVID-19 vaccination does not need to be delayed following receipt of monoclonal antibodies or convalescent plasma.
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What is acceptable proof of COVID-19 vaccination for the Daily Pass and Los Angeles Unified's verification process?
Acceptable proof includes any of the following: CDC COVID-19 Vaccination Record Card (White Card), World Health Organication Vaccine Record Card (Yellow Card), documentation of vaccination from a healthcare provider or entity that provided the COVID-19 vaccines, or a California Immunization Registry Vaccination Record. The name on the document must match the individual's name.
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EMPLOYEE VACCINATION REQUIREMENT
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Will the District require employees to be vaccinated?
In order to both protect the health and safety of all students and employees, all Los Angeles Unified employees reporting to work in person are required to be fully vaccinated and upload their vaccine verification into the Daily Pass. Booster shots are not part of the employee vaccination requirement at this time but are strongly recommended.
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How many COVID-19 vaccine doses do I need to be considered "fully vaccinated"?
For the updated COVID-19 vaccine schedule, please visit: http://publichealth.lacounty.gov/acd/ncorona2019/vaccine/schedules/
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What if an employee refuses to be vaccinated due to a disability/medical condition or sincerely held religious belief?
Although the District is requiring vaccines for employees, the District will still engage in an interactive process to determine if a reasonable accommodation exists to permit an employee to continue working who cannot take the vaccine due to disability or sincerely held religious belief.
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Do I have to be vaccinated if I am pregnant or breastfeeding?
Although, currently, there is no contraindication to the administration of the COVID-19 vaccine during pregnancy or if a person is breastfeeding, it is recommended that you consult with your doctor to determine whether or not you qualify for a medical exemption.
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When will employees receive educational information about the vaccines and vaccination process?
Vaccination information is available at https://achieve.lausd.net/Page/17454. Additionally, an informational video about the COVID-19 Vaccination is available on MyPLN (keyword: Covid Vaccine), where the District’s Medical Director shares information about the COVID-19 vaccine.
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How will the District address concerns from individuals who are vaccine-hesitant?
Educational materials and resources are available in the District’s website at http://achieve.lausd.net/covidvaccine. In addition, the Los Angeles Unified Medical Director will provide clear information about the vaccine through a MyPLN course (keyword: COVID Vaccine).
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What is the reasonable accommodation process that will be followed?
The process is outlined in LAUSD Policy Bulletin BUL-4569.1.
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Do I have to be vaccinated if I have already had COVID-19?
Yes, you are still required to get vaccinated to be fully protected against getting COVID-19. According to the Los Angeles County Department of Public Health, it is recommended you get the vaccination as soon as your isolation is over, and your symptoms are gone.
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Must employees utilize the Daily Pass to verify their vaccination status?
Yes. Employees who did not receive both doses of their vaccine through the District must upload any external vaccine verification through the Daily Pass. Attachment A provides a job aid on how to upload the external vaccine verification.
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What are the consequences of an employee failing to comply with the vaccine requirement?
The District may take disciplinary action, including but not limited to placement on unpaid leave and/or separation from service.
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Will there be a waiver for those on Leaves of Absences and not at work, such as an employee who is out on parental bonding time?
All mandated leaves remain in effect and any waivers for those on Leaves of Absences will be addressed on a case-by-case basis.
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Must Los Angeles Unified on-campus volunteers be vaccinated?
Yes, all on-campus volunteers must upload proof of full vaccination to the LAUSD Daily Pass. Please visit https://achieve.lausd.net/Page/10443 for more information about the Volunteer Program and view the steps to upload vaccination information to the Daily Pass here.
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What is the District's implementation timeline for this policy?
Employees, partners, contractors and other adults who provide services on District property must receive one dose of the vaccine by October 15, 2021 to continue to report to work, and not be subject to separation from District service as long as they receive the second dose by November 15, 2021.
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ACCESSING THE VACCINE
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Will Los Angeles Unified administer vaccines?
Los Angeles Unified has partnered with a number of community clinics to administer vaccinations to eligible community members at school sites. Community clinic vaccination schedules can be found at: https://achieve.lausd.net/Page/18488
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How do I make an appointment to get vaccinated?
Families can find information about vaccination clinics within Los Angeles Unified at https://achieve.lausd.net/studentvaccine or locate appointments through Los Angeles County at bit.ly/LACountyVaxSites.
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What vaccine will Los Angeles Unified provide?
Both the LA Unified sites and the community clinic operated sites offer Pfizer for youth. Moderna is offered at some of the community clinic sites.
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Are COVID-19 vaccines free?
Yes. COVID-19 vaccines are absolutely free to the recipient – not even an insurance copay will be charged. You can choose to provide your insurance information when you schedule your appointment.
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Who is eligible to receive a COVID-19 vaccine?
Everyone age 6 months and over in LA County is now eligible for COVID-19 vaccination. For more informatin, please visit: http://publichealth.lacounty.gov/media/coronavirus/vaccine/.
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What do I need to bring to my vaccine appointment?
Minors under the age of 12 must have a parent or guardian present with them in order to be vaccinated. For minors aged 12 to 17, a vaccination consent form is required, unless a parent or guardian is present. If you are getting vaccinated at a site outside of Los Angeles Unified, please check the consent and documentation requirements for that location.
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Can a COVID-19 vaccine make me sick with COVID-19?
No. According to the CDC, “None of the COVID-19 vaccines contain the live virus that causes COVID-19 so a COVID-19 vaccine cannot make you sick with COVID-19.” It is important to have trustworthy and accurate information about COVID-19 vaccines. Learn more at: https://www.cdc.gov/coronavirus/2019-ncov/vaccines/facts.html
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VACCINE SAFETY AND SCIENCE
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Why should I vaccinate my child if cases are low and children aren't severely impacted by COVID-19?
Vaccinations are an important part of creating the safest possible environment for all. Eligibility information may be found here: http://publichealth.lacounty.gov/media/coronavirus/vaccine/.
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Are the vaccines safe for youth?
Tens of millions of children and teens ages 5 through 17 years have received at least one dose of a COVID-19 vaccine. Through continued safety monitoring, COVID-19 vaccination has been found safe for children and teens.
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What side effects are seen in adolescents?
Side effects for young people are similar to those experienced by adults which could include a sore arm, fever, fatigue, chills, headache, and nausea. Some experience more symptoms than others while others have none.
As with any other vaccine, medical experts state that mild symptoms are normal and are a sign that the body is building immunity and it is important to remember that the vaccines have proven to be safe and effective for all of us.
It is important for those who receive the Pfizer or Moderna vaccines to return for their second dose in order to gain the full protection the vaccines have to offer.
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Can a COVID-19 vaccine make me sick with COVID-19?
No. According to the CDC, “None of the COVID-19 vaccines contain the live virus that causes COVID-19 so a COVID-19 vaccine cannot make you sick with COVID-19.” It is important to have trustworthy and accurate information about COVID-19 vaccines. Learn more at: https://www.cdc.gov/coronavirus/2019-ncov/vaccines/facts.html.
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After getting a COVID-19 vaccine, will I test positive for COVID-19 on a viral test?
No. According to the CDC, “Neither the recently authorized and recommended vaccines nor the other COVID-19 vaccines currently in clinical trials in the United States can cause you to test positive on viral tests, which are used to see if you have a current infection.ā” Learn more at: https://www.cdc.gov/coronavirus/2019-ncov/vaccines/facts.html
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Where can I get trusted information about COVID-19 vaccines in general?
Trustworthy and factual information is available at: https://www.cdc.gov/coronavirus/2019-ncov/vaccines/facts.html
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Where can I get trusted information about COVID-19 vaccines for youth?
You can read more about vaccines for 12-18 year-olds from the California Department of Health. You can read their FAQ for parents in English or Spanish.
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Do I need two vaccinations?
Currently, individuals who receive the Pfizer or Moderna vaccine need two doses to be considered fully vaccinated. To be considered up to date with the vaccine, a booster dose is needed and can be received at least 5 months after the 2nd dose. Students 5-17 are only eligible for the Pfizer vaccination. The booster vaccine is only authorized for those 12 years of age and older for Pfizer, 18 years of age and older for Moderna. The Johnson and Johnson vaccine can be received by those 18 years of age and above. A single dose of the primary series of Johnson and Johnson vaccine followed by a booster dose at least 2 months later is needed to be considered up to date.
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LOS ANGELES UNIFIED'S TESTING PROGRAM
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Will Early Childhood Education and Adult School students and staff be part of the testing program?
Yes, all Los Angeles Unified students and staff are included in the program, regardless of age or grade level.
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Do infants participating in the Districtās infant care program need to get tested?
Yes, infants participating in the District's infant care program will be required to test if they are symptomatic or identified as a close contact of a positive person. Currently, no at-home antigen tests have been authorized by the FDA for use in children under 2 years of age. After June 30th, families with children under 2 years of age who are required to test due to symptoms or close contact exposure may visit a county testing site for free PCR testing. Families can visit https://dhs.lacounty.gov/covid-19/testing/. When searching for testing locations, families should enter 'tests minors' in the search criteria.
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Will my test results be shared with any other entities and/or agencies?
Any information shared with outside parties will be in full compliance with privacy laws and only with consent from any participant in the testing program.
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Can my supervisor ask to see my test results?
No. A test result is personal health information and is protected by the Health Insurance Portability and Accountability Act (HIPAA) and an individual does not have to disclose test results.
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Can I talk to someone who speaks Spanish if I have any questions?
Yes, please contact the Help Desk at 213-443-1300 and press 2 for Spanish.
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Can a relative or friend of a student get tested for COVID-19?
The District is only able to provide rapid antigen tests to current Los Angeles Unified students and employees.
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What are testing requirements for newly enrolling students or students transferring to a new school, before accessing campus?
Newly enrolling students will not need to test prior to accessing their campus. All students will follow "response testing" protocols, and will only be required to test for COVID-19 if they are experiencing symptoms or have been in close contact with a positive person.
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DAILY PASS
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What is the Daily Pass?
The Daily Pass is an online tool that allows students, parents, employees, and school volunteers to upload test results and submit COVID-19 vaccination records.
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What is needed in order to enter a school or a District office?
In order to enter a school or a District office, employees, students, parents/guardians, and visitors must be asymptomatic and verbally respond to the Daily Health Check screening questions. In addition, all current employees and parent volunteers are required to be fully vaccinated.
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Who will have access to the information in the Daily Pass?
The information in the Daily Pass will be shared via a dashboard with the school’s administrators, office supervisors, or designees as appropriate.
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VENDORS & CONTRACTORS
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Will Los Angeles Unified School District require Vendors and Contractors to be vaccinated?
Yes. As part of the efforts of the Los Angeles Unified School District (District) to provide the safest possible environment in which to learn and work, all District employees, partners, vendors, contractors, and other adults who provide services on District property, or directly to District students, must be fully vaccinated in order to continue to report to work on District property.
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What authority does District have to impose a vaccination requirement for Vendors?
All District Vendors are required to comply with the Los Angeles Unified School District Contractor Code of Conduct, which states: “Health and Safety – Vendors shall provide a safe and healthy work environment and fully comply with all applicable safety and health laws, regulations, and practices.” (Emphasis added.)
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What does āfully-vaccinatedā mean?
“Fully-vaccinated” refers to an individual who has received the first and second doses of the vaccine (or, in the case of Johnson & Johnson, the single required dose) and has completed the two-week period that follows to ensure maximum immunity.
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What proof of vaccination documentation will District accept from Vendors?
We will not collect, or request to see, individual vaccination records. Rather, Vendors will be required to submit a District Vaccination Certification Form certifying, under penalty of perjury, that every contractor employee or agent who comes onto a District campus or other District site or has contact with District students or staff has been vaccinated.
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Will District pay Vendors for the time it will take for them to have their employees vaccinated?
No. Any costs or time incurred to comply with the vaccination mandate shall not be passed on to the District.
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Can Vendors qualify for an exemption?
There will be no exemptions if you will have contact with District students or staff. Vendors are expected to comply with applicable laws in providing accommodations for their employees who may request an exemption; however, they will not be allowed to work at our District sites.
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Are my staff who provide services virtually (i.e., on line) still required to be vaccinated?
No. The vaccination requirement applies only to staff who provide services on a physical L. A. Unified site or otherwise in the physical presence of District students or staff.
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Will District be offering vaccinations for its Vendors?
Please visit www.vaccines.gov for a comprehensive list of vaccination locations.
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Whom do I contact if I have questions?
Please contact your contract sponsor. The contract sponsor is the school or office that initiated issuance of a contract to your organization or through which you provide, or your company provides, services to the District.
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If my employees work on a construction site and will have no contact with students or staff, do they have to be vaccinated?
Yes. All persons that visit or work on District sites are required to be fully vaccinated.
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CAMPUS AND FACILITIES ACCESS / VISITOR POLICIES
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Where can I find up to date information about requirements to access campus as a parent or outside provider?
Please visit https://achieve.lausd.net/visitorinfo or download a graphic here (Descargar PDF).
Choose Your Language
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Helpdesk
For families: (213) 443-1300
For employees: (213) 241-2700
The helpdesk is open 6 a.m. to 6 p.m. Monday through Friday for any questions about Los Angeles Unified and the COVID-19 pandemic.
Student & family wellness:
(213) 241-3840
The helpdesk is open 8 a.m. to 5 p.m. Monday through Friday. Please call for support with mental health, immunizations, health insurance, food & housing, enrollment, and more.