Chat Live with Helpdesk Agent - 7:30 a.m. - 3:45 p.m.


Note: For password resets, go to or call 213-241-5200, option 2. Live Chat cannot be used for password resets.

* LAUSD ID # refers to either your employee number or contractor number. This service is available only to current active employees and contractors of LAUSD.

Live chat is available between 7:30 a.m. and 3:45 p.m. on days when schools are in session.

Chat support for Welligent is unavailable at this time. For Welligent support, please use Self Service or call the Help Desk at 213-241-5200 and select option 8.