× Info! Our office will be closed Monday 01/18/2021 in observance of Dr. Martin Luther King Jr.
Chat Live with Helpdesk Agent - 7:00 a.m. - 3:30 p.m.

Due to unusually high chat volume, you may experience a greater hold time than usual.
We apologize for any inconvenience this may cause.


Note: For password resets, go to or call 213-241-5200, option 2. Live Chat cannot be used for password resets.

* LAUSD ID # refers to either your employee number or contractor number. This service is available only to current active employees and contractors of LAUSD.

Live chat is available between 7:00 a.m. and 3:30 p.m. on days when schools are in session.

Chat support for Welligent is available from 10:00 a.m. to 2:00 p.m. ,for additional support please use Self Service or call the Help Desk at 213-241-5200 and select option 8.