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Need an Answer Fast?
- View our FAQ's section for commonly asked questions
- How-to guides are located quickly and easily in our knowledgebase
- Chat with our IT HelpDesk
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LAUSD Services Catalog Mobile App(LAUSD SC App)Please download the mobile App using the links provided below, if you plan to use your mobile device to request services!LAUSD SC App for iPhone/iPad
LAUSD SC App for Android
Scan to get the App 
Download IOS instructions here Download Android instructions here About QR Codes scanners
Frequently Asked Questions
- 1. What are the benefits of using the new LAUSD Services Catalog interface?
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- The new LAUSD Services Catalog interface provides an intuitive, one-click user interface, with simple icons for a familiar way to request help. There are additional features available including a mobile app available for iPhones and Androids.
- 2. Can I perform the same tasks on my phone as I can on my computer?
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- Yes.Download mobile app.
- Learn more about our mobile application here
- Yes.Download mobile app.
- 3. Can I view requests that have been completed or closed?
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- Yes. This can be done in the My Activity page and selecting the filter icon and selecting Completed or Closed
- 4. Can I send someone a link to a request form?
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- Yes, when you have the request form open, select Share and copy the link, which can be shared with others.
- 5. Can I cancel a request it has been submitted?
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- Yes. When viewing an active request, there is a Cancel Request button at the bottom of the request form.
- 6. Can I attach a file to a request?
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- Yes. At the bottom of the request form is a button to attach a file to the request.
- 7. Which mobile devices are compatible with the mobile application?
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- The "LAUSD Services Catalog" mobile application is compatibility with the following devices:
- Apple mobile devices with iOS 7 or later
- iPhone 4 and later models
- iPad 2 and later models (including the iPad mini)
- Android phones with Android 4.2 or later
- The "LAUSD Services Catalog" mobile application is compatibility with the following devices:
- 8. Having trouble accessing LAUSD Services Catalog?
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- The LAUSD Single Sign On(SSO) username and password are used to grant users access to the Online Service Request System. There's a couple of actions you can take to resume access:
- Check if your SSO password is currently expired.
- Contact the Helpdesk for assistance:
- Call the IT Helpdesk Call Center at: 213 241 5200
- Click here for more information
- Call the IT Helpdesk Call Center at: 213 241 5200
- The LAUSD Single Sign On(SSO) username and password are used to grant users access to the Online Service Request System. There's a couple of actions you can take to resume access:
- 9. Can I submit a request on behalf of another LAUSD employee?
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Yes. For any request in LAUSD Services Catalog, the customer can be changed by clicking on the Change button next to the "Request for:" name. Simply click on the button and type at least three letters of the employee's name into the seach box.
- Please allow a few seconds for the search results to populate
