School Experience Survey (SES)
Frequently Asked Questions
Who takes the School Experience Survey?
The School Experience Survey is taken by students, teachers, staff, and parents in LAUSD schools.
- Students in grades 4-12 complete the survey online.
- All school staff who are assigned at least 50% to a school site, including teachers, principals, administrators, counselors, and other staff complete surveys online for that school.
- Parents or legal guardians have the option of completing either the paper-based or online version of the survey. The online survey links are located on the Research and Reporting Branch home page. Your child will bring your paper survey home.
- Note: One paper-based parent survey per school is distributed to each household that includes a TK-12 student. For households with more than one student enrolled in the same school, the oldest student in the school will receive the survey.
To take the survey online visit:
When will the survey be administered in the 2018-19 school year?
Administration of the 2018-19 School Experience Survey will take place from October 29 to December 7, 2018.
When can I expect to receive my survey shipments?
Schools will receive their parent survey shipments by October 24, 2018. Please call 213-241-5600 if your school has not received parent surveys by this date.
How do my students log in online to take their surveys?
Students will need their LAUSD ID (available to teachers for download from the MiSiS attendance report) to log in.
NOTE: Rosters of students expected to take the survey are based on enrollment data pulled on September 21, 2018. If a student cannot log in, it likely means that the student was not enrolled as of September 21, 2018 and therefore does not have access to the survey. If this happens, the student will not be counted against the school’s response rate as he/she was not expected to participate this year.
What does it mean that survey results will be confidential?
Each student and parent uses an identification code for survey login. Staff members select their school and their role (teacher, principal, SAA, counselor, other staff) from a drop down menu. The survey results are stored behind a secure login system and identifiable data are never shared with school sites or third parties. The survey data are primarily used to calculate school response rates and create summarized data reports.
Only members of the LAUSD’s Research and Reporting Branch (not school site staff) can access the full survey data and are required to adhere to strict student privacy protocols as set forth in the Family Educational Rights and Privacy Act (FERPA) when using the data for research or analysis. Results are only shared in a de-identified format and are publicly reported as summary data only if there is a sample size of at least 11 individuals (students, parents, or staff).
Is there a specific period during which student surveys should be administered?
No. Schools may choose how to administer the student surveys, so long as each student in grades 4 through 12 has an opportunity to take the survey once.
One of my parents received a survey in a language that was not preferred. What should I do?
Parent surveys are only printed in English or Spanish. We used the "Parent/Guardian Language" in MiSiS to determine parent survey language, either English or Spanish. If a parent received an English survey and would like a Spanish survey or received a Spanish survey and would like an English survey, please offer the parent the option to complete the English or Spanish survey online at https://achieve.lausd.net/SchoolExperienceSurvey during the survey administration window. We do not offer surveys in other languages.
I received a paper survey. May I complete the survey online instead?
Yes. Parents should use the 10-digit survey code on the paper copy of the survey. They should click on https://achieve.lausd.net/SchoolExperienceSurvey to take the survey online. NOTE: If verification is needed that the survey was completed, participants may print the last page that appears after clicking “submit.”
I do not have a 10-digit ID code and I want to complete my survey online. What should I do?
Students: Students will need to know their LAUSD ID, which is available from their teacher. If a student cannot log in with their LAUSD ID, this means that the student has not been enrolled long enough at the school to participate this year. Therefore, the student will not take the survey and will not be counted against the school’s response rate.
Parents, if you would like to complete the survey online and do not have a 10-digit ID, do the following:
- Enter "0000" followed by your child's 6-digit birth date in place of your code. For example, if your child was born October 2, 2007, enter "0000100207" and click "Next".
- Select your school from the drop-down list and click "Next" to begin the survey.
When are School Experience Surveys due?
School Experience Surveys should be completed online by students, teachers, and staff by December 7, 2018. Parents must complete the paper-based surveys by December 5, 2018 so that schools can transport their completed paper-based parent surveys to their local testing center for processing. If parents choose to complete the online version instead, they have until December 7, 2018 to do so.
I do not have a parent survey or the student login doesn't work. What should I do?
Not all students or parents will participate in the School Experience Survey:
- Only grades 4 through 12 students take the student surveys and students only receive access if they were enrolled at the school on or before September 21, 2018. A student who cannot log in likely does not meet the eligibility criteria to take the survey and therefore will not be counted against the school’s response rate.
- Only one survey per household per school is distributed to parents of TK-12 students. This means that only the oldest sibling at each school will get a parent survey. NOTE: Parents only receive surveys if their child has been enrolled at the school on or before September 21, 2018.
- At this time, no surveys are available for students in adult schools.
I received paper parent surveys for some families that no longer have students at my school. What should I do?
All unused, paper-based parent surveys should be recycled. There is no need to return them. In addition, schools do not need to report counts of students who have left. The LAUSD Research and Reporting Branch will compare the September 21st roster against December enrollment records to calculate response rates based only on students who were enrolled during the administration window.
I am at a school and I would like to return the completed surveys to be processed. What should I do?
DO NOT RETURN YOUR COMPLETED SURVEYS IN U.S. MAIL OR LAUSD SCHOOL MAIL. Your original shipment of surveys included an instruction packet. Once you find this package, do the following:
- Follow the instructions on the school instruction packet to transport your completed surveys to your local testing center on December 3rd, 5th, 6th and 7th between 8am and 4pm. All remaining surveys can be delivered to the Central Testing Center on December 10th and 11th between 8am and 4pm.
- If you have any questions or concerns, please call 213-241-5600.
I have a parent that speaks a language other than English or Spanish. Is there a way for them to take the survey in another language?
Parents can access the survey in different languages by taking it online and using the language settings on their Internet browsers to translate the survey into their language of choice.
I have parents that prefer to take the parent survey online. How can they provide proof that they took the survey?
If verification is needed that the online survey was completed, participants may print the last page of the survey that appears after clicking “submit.” NOTE: All schools get credit for both paper-based completed surveys and surveys completed online. Response rates for each school are based on the total number of paper-based plus online surveys completed by parents.
If you have additional questions or concerns, please call 213-241-5600 or send an email to SchoolExperienceSurvey@lausd.net