The Telecommunications Branch is committed to providing advanced and cost-effective solutions to meet the vast array of needs and applications of all our customers. We are dedicated to the principle that all communication systems are vital to the successful operation and safety of each school and office. We are committed to the challenge of improving service to the point of excellence.
Phone: (323) 224-2444
Fax: (323) 224-2455
- Password Resets & Name Changes - The Password Reset / Name Change Form is used to request password resets on voicemail boxes and to change the name on telephone extensions. This form is to be used for requests for four or more extensions. Requests for three or fewer are to be called to the IT Service Desk at (213) 241-5200.
- Telephone Service Requests - All requests for telephone services request should be submitted directly to the Telecommunications Branch using the IT Self-service system. Placing a TSR is now easier than ever before using the IT Self-service system. The Contact Person on the TSR will be contacted within five business days of receipt of the service request. Inquiries should be directed to (323) 224-2444. To help prevent delays in the processing of the order, make sure that the TSR form is filled out, including a funding line.
- Telephone Repair - To request telephone repairs, contact the ITD Service Desk website or call (213) 241-5200. Repair or replacement of voicemail systems is available to individual sites for a fee (contact firstname.lastname@example.org).
- Intrusion Alarm Code Sheet - Use this form to request adds, moves, and changes to intrusion alarms at school sites.