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Division of Special Education

  • Parents

  • The Division of Special Education has various resources available for parents. We invite you to take advantage of every opportunity to be an active partner in your child’s education. Workshops and training are offered throughout the school year covering various topics related to the needs of students with disabilities and the many ways parents can support their child both in and out of the classroom.  In addition to workshops and training sessions, District and community-sponsored events supportive of the students and parents we serve are also available. The District values its partnership with parents in their children’s education.  

  • Child Find

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    The Los Angeles Unified School District seeks to identify, locate, and evaluate children suspected of having a disability who may be eligible for special education services designed to meet their educational needs at no cost to families. This includes highly mobile children, migrant children, children experiencing homelessness, children who are wards of the state and children attending private schools located within LAUSD boundaries regardless of where they reside. All other children must live in the LAUSD attendance area.

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Parent Resources

SFSS Image Our Mission

The Division of Special Education’s School and Family Support Services (SFSS) unit is committed to working collaboratively with our LAUSD families, students, colleagues and other partners in education to promote each student’s success and well-being as he/she prepares for future endeavors by providing all partners with the ongoing delivery of the most accurate information, resources, assistance, and guidance regarding special education.

What We Do

If you have questions, concerns, and/or complaints related to special education or specifically about a child’s IEP, we can assist. The Division of Special Education is committed to:

  • Providing information to increase understanding and awareness of special education, so parents can better participate in the educational decision-making process for their child
  • Promptly responding to inquiries, and helping to mediate and/or resolve concerns related to the Individualized Education Program (IEP)
  • Investigating complaints of alleged special education violations, and facilitating appropriate resolutions in a timely manner
  • Listening to parent concerns and providing resources that support informed decision-making
  • Offering information about parent engagement opportunities
  • Facilitating collaboration between District staff and parents
  • Providing answers to IEP related questions
  • Assisting with transportation needs as stated on the IEP
  • Providing the most current information related to special education


Contact Us

School and Family Support Services
Telephone: (213) 241-6701
FAX: (877) 339-2684
Email: spedsfss@lausd.net
Website: https://achieve.lausd.net/sped
Monday - Friday 8:00 AM-5:00 PM 
Interpreter Services Available

SFSS Call Center BrochureSFSS Brochure February 2021
PDF iconEnglish,  PDF iconSpanish,  PDF iconArmenian,  PDF iconChinese,  
PDF iconFarsi,  PDF iconKorean,  PDF iconRussian,  PDF iconTagalog 

SFSS Call Center PosterSFSS Poster
 February 2021
PDF iconEnglish,  PDF iconSpanish,  PDF iconArmenian,  PDF iconChinese,
PDF iconFarsi,  PDF iconKorean,  PDF iconRussian,  PDF iconTagalog



The LAUSD Division of Special Education strives to meet the unique educational needs of all exceptional children with each Individualized Education Program (IEP) written; however, disagreements arise occasionally. When disagreements occur, parents have three options to pursue a resolution to the disagreement:

1) Informal Dispute Resolution

Informal Dispute Resolution or “IDR” is an optional dispute resolution process available to parents. IDR is a District process that is designed to be faster, less formal and less adversarial than mediation and due process proceedings. In the IDR process, parents identify their issues and concerns and the District attempts to work with the parent to quickly resolve the issues identified.


2) Mediation Only

“Mediation Only” is a state-level, voluntary dispute resolution process under the Office of Administrative Hearings (OAH). In Mediation Only, a neutral mediator assists you and the District in discussing and attempting to resolve your disagreement. The mediators are not employees of the District and do not have any personal interest in the disagreement. The mediators are selected on an impartial basis by the State and know the laws and regulations relating to the provision of special education and related services. The Mediation Only process includes a mediation conference attended by you, the assigned mediator, and a District representative who has decision-making authority. Lawyers or advocates, for the student/ parent or for the District, are not permitted to participate in Mediation Only.


3) Formal Due Process Hearing

Due process hearing requests are dispute resolution proceedings required to be available to parents and school districts under the Individuals with Disabilities Education Act (IDEA). You or the District may file a due process complaint on any matter relating to a proposal or refusal to initiate or change the identification, evaluation or educational placement of your child or the provision of a free appropriate public education (FAPE) to your child. The proceedings begin with the submission of a complaint notice and include a resolution period with a mandatory resolution session meeting, optional mediation, and a due process hearing before an impartial hearing officer. The District convenes the resolution session meeting. The Office of Administrative Hearings (OAH) conducts the optional mediation and the due process hearing. It may not be necessary to go through all of the due process proceedings to reach resolution. A due process complaint may be resolved by mutual agreement of the parties at any stage of the proceedings.


Parent request for a written translation of their child’s IEP.

Parents can make a request for a written translation of the IEP document at the IEP meeting. If the parent has not requested the written translation at the IEP Team Meeting, yet after the meeting decides to request the translation of the IEP document, the parent must make the request in writing to the school site administrator.

School of attendance shall provide a written translated copy of the IEP to the requesting parent within 30 days of the request.


The California Education Code § 56504 ensures parents the right and opportunity to examine all school records of his or her child and to receive copies of these records within five business days after making a request either orally or in writing. 

The Los Angeles Unified School District-Division of Special Education has established a Custodian of Records to receive requests for records and to ensure these records are copied and provided to the individual making the request. 

All educationally related records requests for students with or suspected of having a disability attending a District Operated School or Charter Operated School are to be mailed, emailed, or faxed to:

Los Angeles Unified School District 
Division of Special Education  
Custodian of Records 
District-Operated Schools and Charter Operated Schools 
Special Education Service Center-Operations 
333 S. Beaudry Ave., 18th Floor 
Los Angeles, CA 90017 
(213) 241-2417 (fax) 

EMAIL Email Icon

Subject Line: Pupil Records Request  

PDF Icon Parent/Guardian Request for Records (English)   FILLABLE FORM 

PDF Icon Parent/Guardian Request for Records (Spanish) FILLABLE FORM 




Parent Workshops & Training

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Dyslexia Parent Training - English:
Video icon  https://youtu.be/AVZcA292GK4

Dyslexia Parent Training - Español:
Video icon  https://youtu.be/kykbCnJsQW4

UCLArts and Healing logo

UCLArts & Healing is a community partner. It is an organizational member of the UCLA Integrative Medicine Collaborative, and is supported by the Arts & Healing Initiative. Their mission is to transform lives through creative expression by integrating the innate benefits of the arts with mental health practices for self-discovery, connection, and empowerment. View the UCLArts & Healing programs, services and resources including the HOPE (Healing Online for People Everywhere) series programs, by visiting their webpage. 
Internet icon  UCLArts & Healing Programs Webpage

Virtual Meeting Image

  Video icon  "Virtual IEP Team Meeting Informational Video for Parents" (English) 

  Video icon  "Información Para Padres Sobre la Reunión Virtual del Equipo del IEP" (Español) 

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Parent Newsletter

To access the parent newsletter, click on the link below for the edition you'd like to review. // Para acceder al boletín para padres, haga clic en el enlace a continuación para la edición que le gustaría revisar.

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  •  Los Angeles Unified School District ♦ Division of Special Education 

    333 South Beaudry Avenue, 17th Floor, Los Angeles, CA  90017