• Attention: Welligent is currently available for those who are connected to the LAUSD network (either through Wi-Fi or hard wired connection). Welligent is not available for those that are connected outside the LAUSD network. At this time, we do not have an estimate on when Welligent will be made available to those outside of the LAUSD network. We apologize for any disruption and inconveniences this may cause.

     

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     The Welligent Support team provides assistance with system functionality

    and navigation within the Welligent system.

  • SSO Password Requirements Specific to Welligent

     

    In order to use Welligent, a user's Single Sign-on (SSO) password must meet the following requirements:

    1. Up to 26 characters in length
    2. No +, |, \, %, <, >, ', “ symbols
    3. Not end in a zero

     

    To change or reset your password:

    Visit https://achieve.lausd.net/Page/467 and click on the Self Service Console for Single Sign-on (SSO) account issues link. Or call the ITD-Helpdesk at 213-241-5200, then press Option 2.

     

    Make sure computer meets the system requirements click here to check Technical Support Guide.

     

    For equipment problems, go to https://achieve.lausd.net/Page/11176, click on the Online Ticket icon. Or call the ITD Help Desk at (213) 241-5200, then press Option 1.

     


     

    If you are a contractor, the oneAccess System has been implemented to enable Non-LAUSD/Charter school employees to apply for a new SSO, renewal, or reactivation of an expired or inactive SSO.  You will be required to have a valid email.

    Log in to https://oneaccess.lausd.net

    Your administrator will be required to approve your request.

     

    Once Non-LAUSD/Charter school employees have obtained a current SSO, go to EZ Access to request a Welligent Role. Log in to https://ezaccess.lausd.net/default.aspx.

    Your administrator will be required to approve your request before Welligent can process your role request.

     

    For assistance with oneAccess or EZ Access, go to http://helpdesk.lausd.net. Or call the ITD Help Desk at (213) 241-5200. Press Option 8.

     

    For On-Line Chat, go to https://achieve.lausd.net/Page/11176 and click on the Live Chat icon.