SSO Password Requirements Specific to Welligent
In order to use Welligent, a user's Single Sign-on (SSO) password must meet the following requirements:
- Up to 26 characters in length
- No +, |, \, %, <, >, ', “ symbols
- Not end in a zero
To change or reset your password:
Visit https://achieve.lausd.net/Page/467 and click on the Self Service Console for Single Sign-on (SSO) account issues link. Or call the ITD-Helpdesk at 213-241-5200, then press Option 2.
Make sure computer meets the system requirements click here to check Technical Support Guide.
For equipment problems, go to https://achieve.lausd.net/Page/11176, click on the Online Ticket icon. Or call the ITD Help Desk at (213) 241-5200, then press Option 1.
If you are a contractor, the oneAccess System has been implemented to enable Non-LAUSD/Charter school employees to apply for a new SSO, renewal, or reactivation of an expired or inactive SSO. You will be required to have a valid email.
Log in to https://oneaccess.lausd.net
Your administrator will be required to approve your request.
Once Non-LAUSD/Charter school employees have obtained a current SSO, go to EZ Access to request a Welligent Role. Log in to https://ezaccess.lausd.net/default.aspx.
Your administrator will be required to approve your request before Welligent can process your role request.
For assistance with oneAccess or EZ Access, go to http://helpdesk.lausd.net. Or call the ITD Help Desk at (213) 241-5200. Press Option 8.
For On-Line Chat, go to https://achieve.lausd.net/Page/11176 and click on the Live Chat icon.