The Blackboard Connect Office is responsible for the the Blackboard Connect mass notification system to communicate more effectively and to optimize community engagement. Blackboard Connect is utilized by Early Education, K-12, Adult schools, Local Districts and all offices to send general (outreach), attendance and emergency messages. Notifications can be delivered through phone calls, email, and SMS (text). Integration with social media (Facebook and Twitter) is also available. The Blackboard Connect system is capable of sending 3 million calls within an hour which is crucial to ensuring student safety during emergency situations. Attendance calls for K-12 schools are integrated with the District's Student Information System and are sent twice daily. Bus Transportation delay messages are also sent through the Blackboard Connect system.
The office is also responsible for the Blackboard Connect for Teachers notification system available to all K-12 teachers. Teachers can select from a list of pre-programed and translated messages to send each evening with full reporting capabilities.
The office handles all system administration, training and support of the schools and is responsible for managing and establishing central office calls.