Assistance from the Welligent Support Team is provided through the following methods:
The IT Help Desk provides assistance for technical issues (e.g., forgot password, problems logging in, or District network issues). For Technical Support, contact the IT Help Desk at (213) 241-5200.
Phone line menu options:
Computers, printers, telephones, alarms, surveillance, public address (PA) systems, radios, etc.
All other Account Issues and Network Issues
District applications (Email, Learning Zone, Welligent, InsideLAUSD, and other web applications)
Student information systems (MiSiS, EESIS, AdultSIS, etc.)
Business applications (IFS, BTS, Procurement assistance, etc.)
Food Services applications
Instructional Technology Initiative ITI
Status of various IT systems
Click here to learn more about available training classes.