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     The Welligent Support team provides assistance with system functionality

    and navigation within the Welligent system.

  • Assistance from the Welligent Support Team is provided through the following methods:

     

    Technical Support

    The IT Help Desk provides assistance for technical issues (e.g., forgot password, problems logging in, or District network issues). For Technical Support, contact the IT Help Desk at (213) 241-5200.

    Phone line menu options:

     

    Option 1
    Password issues
    Option 2
    Computers, printers, telephones, alarms, surveillance, public address (PA) systems, radios, etc.
    Option 3
    All other Account Issues and Network Issues
    Option 4
    District applications (Email, Learning Zone, Welligent, InsideLAUSD, and other web applications)
    Option 5
    Student information systems (MiSiS, EESIS, AdultSIS, etc.)
    Option 6
    Business applications (IFS, BTS, Procurement assistance, etc.)
    Option 7
    Facilities applications
    Option 8
    Food Services applications
    Option 9
    Instructional Technology Initiative ITI
    Option 0
    Status of various IT systems

     

    Training

    Click here to learn more about available training classes.