• Support

  • There are a number of ways to get help
    with Schoology.

    Technical Support

    Contact the IT Help Desk for assistance with technical issues (e.g., problems logging in or accessing the District's network) or to report a technical problem with MiSiS/Schoology. We have different ways to request technical support:

      Submit a Support Request Online
      Chat Live with an Agent
      Call (213) 241-5200 and Select Option 5 then Option 1 for Schoology support



    Job Aid Icon Instructions for opening a Self-Service ticket



    Resetting Passwords

    Is your Single Sign-On (SSO) not working?  Do you need to reset your password?  Select your role to reset your LAUSD password.



    Instructions for Teachers/Students

    Student SSO Set Up/Reset



    Self Help


    Visit the Resources page for a list of job aids and videos that will guide you through many of the LMS and Gradebook features of Schoology.


    Join one of many available Schoology Groups. Click Groups and select the magnifying lens to search for a group of your choice to join. (Note: Members in these groups are made up of Schoology users worldwide and are not restricted to LAUSD users.)


    Use the Schoology link on the right-hand panel to access tutorials, videos, and discussion threads from Schoology users.


    System System Status: Schoology
    The application is up and available to all users.

LMS Login

Schoology Help Center

Online Ticket

Schoology Materiasl
» Useful Links

MISIS Home Page

MISIS Home Page

DOI Home Page

ITD Home Page

Schoology Enhancement Form

google form IconDo you have any suggestions and/or features you would like to see on the Learning Management System Schoology? Please assist the Personalized Learning Systems (PLS) Department in giving your input and feedback.