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  • For Family Support 

    Call 213-443-1300

    Phone lines are open 6:00 am to 6:00 pm
    Monday through Friday  

    For Technical Support 

    Call 213-241-5200

    Phone lines are open 7:30 am to 5:00 pm
    Monday through Friday


    Chat with an Agent


     PRESS 1 for Computers Under Warranty

    PRESS 1 for Apple computers under warranty

    PRESS 2  for Acer branded Chromebooks purchased through Trox

    PRESS 3 for desktops, laptops, and classroom camera systems for online-hybrid learning purchased through Arey Jones

    PRESS 4 to the main menu

    PRESS 2 for All Password Issues

    PRESS 3 for Payroll or Benefits Support

    PRESS 1 for timekeeper or time approval questions 
    PRESS 2 for benefits

    PRESS 4 for Facilities Technical Support

    PRESS 5 for MiSiS, Schoology, DACE-SIS, or Independent Charter Suspension Expulsion

    PRESS 1 for Schoology
    PRESS 2 for all other student information system issues

    PRESS 6 for Budget and Financial Assistance

    PRESS 7 for Procurement Questions, Including Travel

    PRESS 8 for Any Other Issues

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