Technically Speaking: ITD News

  • DIAL 8 INSTEAD OF 9 TO MAKE OUTBOUND CALLS  FROM YOUR BEAUDRY PHONE

    DIAL 8 INSTEAD OF 9 TO MAKE OUTBOUND CALLS FROM YOUR BEAUDRY PHONE



    WHAT: Currently, Beaudry occupants must first dial-9 to complete phone calls to numbers outside of the Beaudry building. The dial-out number is being transitioned to “8”.

    WHEN: Transition timeline
    • Beginning October 21, 2019 through November 22, 2019, both dial-9 and dial-8 will access an outside line.
    • Beginning November 23, 2019, only dial-8 will access an outside line. Dial-9 will no longer access an outside line.

    WHY: The District is looking to reduce the number of accidental calls made to emergency services (911) due to the use of the dial-9 prefix.

    WHO IS IMPACTED: All Beaudry employees, contractors and guests who use Building phones and fax machines

    WHAT SHOULD I DO: Begin dialing “8” to complete outbound calls, immediately. If you have numbers programmed into your desk phone, please update those, as well.


    If you have questions or concerns, please contact the IT Help Desk. Visit http://helpdesk.lausd.net for a list of contact options.



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  • CIO Report to BOC - August 2019

    CIO Report to BOC - August 2019

    The CIO Report provides an opportunity for ITD to report out, on a monthly basis, its accomplishments and challenges to the Citizens’ Bond Oversight Committee.

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  • Everyday Heroes! May 2019

    Everyday Heroes! May 2019

    This month, the following ITD staff were recognized for their diligence and commitment:

    Name - Title - Department

    Thomas Chow -IT Support Technician - IT Customer Services
    Roy Lam - WAN Specialist I - Network Operations
    Mina Hanna - IT Infrastructure Project Network Engineer - Network Operations

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  • Telecommunications Service Priority (TSP) Designation Awarded to LA Unified

    Telecommunications Service Priority (TSP) Designation Awarded to LA Unified

    Sponsored by the United States Department of Homeland Security, TSP is a program that authorizes national security and emergency preparedness (NS/EP) organizations to receive priority treatment for vital voice and data circuits. The TSP program provides service vendors a Federal Communications Commission mandate to prioritize requests by identifying those services critical to NS/EP.

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  • School Loop News

    School Loop News





    School Loop School Website Conversion:  Effective June 14, 2019, School Loop, the District’s school website host, will begin decommissioning version 1 (SLS1) of its platform to upgrade to version 2 (SLS2).
     
    With this upgrade, school websites may take advantage of the following new features:

    Responsive design to enable users to better view school websites on their mobile devices, i.e., smartphones and tablets
    New and easy-to-use design tools
    Better controls and rights management
    Enhanced ADA Accessibility (WCAG 2.0-508 Compliance)
     
    Below are steps that your school’s website administrator needs to take to convert & publish your school’s website to School Loop version 2.

    School Loop Conversion and Publish Procedures:

    Step 1.    Convert your school’s website using School Loop Snap Templates.  Please follow the SLS2 Manual Conversion Guide available on the other side of this link:  https://helpcenter.schoolloop.com/hc/en-us/articles/360016043814-Snap-Templates-SLS2-Manual-Conversion

    Step 2.    Publish your updated School Loop website by following the step-by-step guide available on the other side of this link:  https://helpcenter.schoolloop.com/hc/en-us/articles/360016146173-Publishing-School-Loop-Website

    The School Loop Guides should provide you with the information and tools to both convert and publish your school’s website to version 2.  If you need assistance beyond these resources, please contact the ITD Help Desk.  Contact options are available at https://achieve.lausd.net/helpdesk.



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  • ITD Updates for 2017-2018

    ITD Updates for 2017-2018

    Over the last four months, the following application systems have been redesigned, upgraded, or launched:
    • Redesigned: Safe School Plan, Find a School, E-Library, School Bell Schedule
    • Upgraded: Welligent, More Than a Meal Dashboards, Norm Day Dashboards, Principal’s Portal, Teacher’s Portal, Employee Self Service (ESS)
    • Launched: Grant Management System

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  • IT Upgrade Scheduled to the Password Reset Portal 7/28 to 7/29

    IT Upgrade Scheduled to the Password Reset Portal 7/28 to 7/29

    The Information Technology Division (ITD) will be conducting a database upgrade from Friday, July 28 at 5pm until Saturday, July 29 at 1pm. During this timeframe, users will not be able to reset their passwords on the “Mylogin” portal as this page will be offline (inaccessible).

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  • OneAccess for Non-Employee SSO Requests Coming Soon

    OneAccess for Non-Employee SSO Requests Coming Soon

    A New Non-Employee SSO Request Portal is Coming!

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  • Summer Tech Tip

    Summer Tech Tip

    Need help setting up your printer from your Chromebook? Here's an ITD Summer Tech Tip!

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  • New Employee Self Service (ESS) Portal

    New Employee Self Service (ESS) Portal

    The Information Technology Division (ITD) is proud to announce the new Employee Self Service (ESS) Portal with mobile capabilities. Go to http://ess.lausd.net to try it out!

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  • YouTube Live Streaming Instructions

    YouTube Live Streaming Instructions

    Need guidance on how to “live stream” using YouTube? Click here for step-by-step instructions.

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  • California 213 and 323 area code changes

    California 213 and 323 area code changes

    AT&T has notified the District that beginning July 8, all local calls in the 213 and 323 area codes will require dialing a 10-digit number (1 + area code + telephone number.)  Click for more information.

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  • ITD Sponsors Summer Training Workshops for On-Site Technicians

    ITD Sponsors Summer Training Workshops for On-Site Technicians

    The Information Technology Division (ITD) is proud to sponsor and host summer training workshops for our on-site technicians. These workshops are designed to inform and update on-site technicians on organizational standards, enhance your skills, and promote resource networking.

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  • IT Maintenance Scheduled to the Password Reset Portal this month

    IT Maintenance Scheduled to the Password Reset Portal this month

    The Information Technology Division (ITD) will be conducting software maintenance/upgrades during the month of May. During this timeframe, users (including all students), will not be able to reset their passwords on the “Mylogin” portal as this page will be offline (inaccessible).

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  • Spring Break Safety

    Spring Break Safety

    During Spring Break, it is critical that staff take precautionary measures to secure school campuses.

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  • ITD's Enterprise Capacity Management Team Wins Project of the Year at IT Service Management Conference and Exhibition

    ITD's Enterprise Capacity Management Team Wins Project of the Year at IT Service Management Conference and Exhibition

    Congratulations LAUSD’s Information Technology Division for winning first place at the IT Service Management Conference and Exhibition. ITD’s Enterprise Capacity Management team won an IT Excellence Award for Project of the Year - recognizing the team’s commitment to IT Service Management.

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  • HR Self Service for Principals

    HR Self Service for Principals

    The Human Resources and Information Technology Divisions are proud to announce a new feature that is now available to all time keepers and approvers: HR Self Service for Principals. Now, school sites can generate their own real-time list of pre-screened Certificated candidates to interview.

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  • ITD Fundraising for LAUSD Homeless Education Sponsor-a-Graduate program

    ITD Fundraising for LAUSD Homeless Education Sponsor-a-Graduate program

    We have a couple of fundraisers coming up that you may like to support. All proceeds go to the LAUSD Homeless Education Sponsor-a-Graduate program.

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  • ITD Quarterly Report - October 1 to December 31 2016

    ITD Quarterly Report - October 1 to December 31 2016

    Our Quarterly Report summarizes ITD's performance during the second quarter of 2016-2017 (October 1 to December 31).

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  • Sharing Brings Hope  Consolidated Charitable Campaign February 6, 2017 - April 7, 2017

    Sharing Brings Hope Consolidated Charitable Campaign February 6, 2017 - April 7, 2017

    ITD Requests Your Support for the 2017 Consolidated Charitable Giving Campaign. Let’s Support organizations that support our communities.

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  • IT Maintenance Scheduled to the Password Reset Portal for Friday, February 17 to Monday, February 20

    IT Maintenance Scheduled to the Password Reset Portal for Friday, February 17 to Monday, February 20

    The Information Technology Division (ITD) will be conducting software maintenance/upgrades from Friday, February 17th to Monday, February 20th. During this timeframe, users will not be able to reset their passwords on the “Mylogin” portal will be offline. Please plan accordingly.

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  • Legacy Network for Pre-Shared Key (Passwords) - Transitioning & Disabling by End of 2016-2017 School Year

    Legacy Network for Pre-Shared Key (Passwords) - Transitioning & Disabling by End of 2016-2017 School Year

    To ensure the security of our networks, the Information Technology Division is disabling “legacy"networks that have a pre-shared key (password).

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  • Data Privacy Day Quiz Winners Announced!

    Data Privacy Day Quiz Winners Announced!

    Nearly 800 LAUSD employees helped to recognize Data Privacy Day by taking a Cyber Security quiz and testing their knowledge. All participating employees were eligible to win a one-year subscription to a password management software product. Congratulations to our winners!

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  • LAUSD Job Application & Test Taking Strategies  for IT Professionals - Jan 25 & Jan 26

    LAUSD Job Application & Test Taking Strategies for IT Professionals - Jan 25 & Jan 26

    The Personnel Commission’s Talent Acquisition and Selection Branch in collaboration with ITD’s Administration is excited to offer ITD staff the opportunity to participate in a custom-designed training/workshop focusing on an overview of the candidate application, talent acquisition and selection processes, and test-taking strategies.

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  • Outgoing calls in 213 and 323 Area Codes

    Outgoing calls in 213 and 323 Area Codes

    Starting January 1, 2017, 10-digit dialing will be required for all calls, which means dialing “1-555-555-5555” instead of “555-5555,” even for a local call. If you try to complete a local phone call with a 7-digit phone number, your call will not connect.

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