The MyTech program was designed to provide schools and offices with proactive support and routine maintenance through the hiring of a Technician on either a full-time or part-time schedule. In addition to the services listed in this reference guide, the school’s MyTech will also be able to:
- Perform equipment disconnects, reconnects, and relocations.
- Setup and modifications of computer, mobile, and printer systems,
- Software installations
- Server setup and maintenance
- Data migrations
- Computer backups
- Serve as a single point of contact for all technology related support calls reported to the IT Helpdesk that are not within his/her area of expertise, including the following:
- Network
- PA/Intercom
- Intrusion Alarm
- Telephone
